Your outpatient appointment

Please allow two to three hours for your appointment in addition to the time it takes you to arrive at your appointment location. Present your letter to the receptionist along with the completed registration paperwork on your first visit.

Changing or checking your appointment

Outpatient Direct is a WA based telephone service that assists some WA public hospital patients to manage their outpatient appointments at certain specialties/clinics. 

The services Outpatient Direct provides include: 

  • cancelling outpatient appointments* 
  • rescheduling outpatient appointments* 
  • updating contact details such as postal address, phone numbers 
  • general information regarding your outpatient appointments

*Whilst Outpatient Direct will attempt to assist you with your enquiry they are not able to reschedule/cancel all appointments. Your call may be transferred to the appropriate clinic or a message sent to the clinic with your enquiry.

Contact Outpatient Direct:

Monday to Friday, 8.00am to 6.00pm
Tel: 1300 855 275
TTY: 133 677 (local call costs apply) 

What should I bring?
  • Appointment and confirmation letter
  • completed KEMH registration forms
  • any relevant x-rays, ultrasounds or laboratory results
  • Medicare card, Healthcare card, Repatriation benefits card, pension card
  • if no Medicare card, your passport, visa and insurance details
  • your Genera Practitioner (GP) details: name, address and phone number
  • list of current medications
  • any aids you may require (hearing aids, glasses etc)
  • immunisation records
  • a list of questions you want to ask the health professional
For paediatric patients the primary caregiver (parent of legal guardian only) must attend the appointment.

Friends, relatives or carers are also welcome to attend the appointment with you.

There is a café in the hospital to purchase food and drinks.

Outpatient clinic locations

Antenatal and Postnatal

Adolescent
East Wing Clinic, Ground Floor, A Block. Enter via main entrance or Hensman Road.
Antenatal
East Wing Clinic, Ground Floor, A Block. Enter via main entrance or Hensman Road.
Breastfeeding Centre
Agnes Walsh House, Ground Floor (next door to the right).
Caesarean Pre Admission
Centenary Clinic, Lower Ground, enter via Hensman Road.
Childbirth and Mental Illness
East Wing Clinic, Ground floor, A Block. Enter via main entrance or Hensman Road.
Diabetes
Centenary Clinic, Hensman Road (separate from main hospital).
Midwifery Group Practice, Antenatal
Ward 4, B Block
Neonatal Follow-Up
West Wing Clinic, Ground Floor, A Block. Enter via main entrance and turn left.
Next Birth After Caesarean
East Wing Clinic, Ground Floor, A block. Enter via main entrance or Hensman Road.
Women and Newborn Drug and Alcohol Service (WANDAS)
Centenary Clinic, Lower Ground
Pre Term Birth
East Wing Clinic, Ground Floor, A Block. Enter via main entrance or Hensman Road.

Gynaecology, Urogynaecology and Oncology 

Anaesthetic and Medical Assessment
West Wing Clinic, Ground Floor, A Block. Enter via main entrance or Centenary Clinic, Lower Ground, Hensman Road.
Colposcopy
West Wing Clinic, Ground Floor, A Block. Enter via main entrance.
Fertility
West Wing Clinic, Ground Floor, A Block. Enter via main entrance and turn left.
Pelvic Pain
Centenary Clinic, Lower Ground. Enter via Hensman Road.
Gynaecological and Oncology
West Wing Clinic, Ground Floor, A Block. Enter via main entrance and turn left.
Sexual Health
West Wing Clinic, Ground Floor, A Block. Enter via main entrance and turn left.
Urology
Centenary Clinic, Lower Ground. Enter via Hensman Road.
Vulva
West Wing Clinic, Ground Floor, A Block. Enter via main entrance and turn left.

Please see your GP before your specialist appointment or in between appointments if your condition gets worse or you become concerned.

Your GP will be able to contact medical staff at the hospital for advice or can help you decide if you should go to the emergency department. 

Please do not attend your outpatient appointment if you have any of the following symptoms:

  • flu like symptoms eg. fever, cough or a sore throat
  • sudden onset of vomiting and diarrhoea
  • generalised unexplained rash

Instead, visit your GP and reschedule your clinic appointment.

If you have a life-threatening medical condition, call 000 and request an ambulance.

If you have an urgent gynaecological or pregnancy related medical condition you can come to our Emergency Centre.

After your appointment

You will be advised at your appointment of any necessary follow up appointments.

The Pharmacy is located on the Lower Ground Floor and is open Monday to Friday from 8.30am to 5.00pm for KEMH prescriptions only – co-payment required for medications. 

The PathWest specimen collection is located on the Lower Ground Floor.