Aboriginal Acute Care Coordination
The Aboriginal Acute Care Coordination (AACC) program is available when Aboriginal patients are admitted to Royal Perth Hospital and discharged with an acute condition from the Perth metropolitan or regional areas of Western Australia.
The program provides patient advocacy and education to improve the health journey of Aboriginal patients, identifying gaps in the patient journey when admitted and discharged from hospital.
Care Coordinators within the AACC team work with Aboriginal patients linking them with community care providers to support the access to services and assist in the management of their health conditions. This includes assisting patients to schedule GP appointments for GP Management Plans and further patient care planning. The Care Coordinators provide support to attend follow up Outpatient appointments to minimise did-not-attend (DNA) presentations and support the continuity of care.
Patients from regional areas are provided with support by a Remote Care Coordinator who works with hospital staff and health providers to facilitate ongoing care in regional areas and advocate for the patient on discharge for continuity of care.