Visiting during COVID-19

A maximum of two standard visitors and, if applicable, one Essential Visitor can visit a patient per day. There can only ever be up to two visitors at the bedside with a patient at all times.

Two (2) standard visitors can visit all areas during the following times:

  • 10am to 12pm (two at the bedside at any one time)
  • 5pm to 7pm (two at the bedside at any one time)
  • seven days per week.
  • A maximum of two standard visitors per day and if applicable one Essential Visitor.
  • Children aged 3 months to 16 years can not attend.

Requests for additional visitors or for children to visit will only be considered in extenuating circumstances.

Please note our Creche is closed.

Essential Visitor

Essential Visitor criteria includes:

  • nominated labour support person
  • nominated parent / guardian of an admitted child (including a neonate / start of life)
  • nominated guardian / carer for a patient living with a disability
  • an end-of life support person
  • one accompanying visitor into the emergency department
  • one essential visitor per patient in an unplanned emergency circumstance
  • designated guardian attending an outpatient, home or community-based appointment.

Your one Essential Visitor should be the same person for the duration of the patient stay.

An Essential Visitor can stay with a patient between 8am and 8pm.

 

Screening and Rapid Antigen Testing

QR code for Screening QuestionsCOVID-19 Screening Questions

Everyone entering our hospitals will be asked standard screening questions upon arrival. You can either show proof of completing the questions before you arrive via the QR Code or you can complete the questions when you get here. A face mask will also be provided for you to wear.

 

Rapid Antigen Test (RAT)

Everyone entering our hospitals will need to demonstrate proof they are free of COVID-19. This can be done by either:

  1. Taking the RAT at home and then showing photo evidence of the result with a dated photo.
  2. By arriving 30 minutes early to your appointment and taking RAT provided by us upon your arrival.

Once you receive your result you can proceed.  Please note COVID-19 positive visitors are not permitted in our hospitals.

 

Unplanned Emergencies

Only an essential visitor who meets the Essential Visitors Criteria will be allowed to accompany a person in an unplanned emergency situation in the Emergency Centre, Maternal Fetal Assessment Unit or the Assessment Unit at Osborne Park Hospital Maternity. If you meet any of the above criteria, please discuss this with the ED team upon arrival.

Violence and aggression will not be tolerated. Please be kind to those who are caring for your loved ones – we are all in this together.

Proof of vaccination

All visitors to hospital sites must be double-dose vaccinated (see below for vaccination exemptions) and must show proof of their COVID-19 vaccination status (external site), either in a digital or paper-based form, along with approved identification in some cases.

Please prepare your evidence of vaccination in advance to avoid delays or being declined entry.

Acceptable forms of evidence include:

  • Service WA (no identification required)
  • Express Plus Medicare App (no identification required)
  • Digital certificate (identification required)
  • Immunisation history statement – printed or digital (identification required)
  • Medical exemption – printed or digital (identification required)
  • Printed certificate – printed or digital (identification required)
  • International proof of vaccination (identification required)

Proof of vaccination exemptions

Visitors who have an exemption to receiving COVID-19 vaccinations must provide evidence of their exemption. Acceptable forms of evidence include:

  • Service WA app
  • COVID-19 digital certificate (shows medical exemption)
  • Your certificate stored in a smartphone’s wallet, along with an acceptable form of identification
  • A hardcopy of your certificate, along with an acceptable form of identification
  • A digital or hardcopy of your immunisation history statement, along with an acceptable form of identification.

It is possible that you may be exempt from providing proof of vaccination on compassionate grounds if you are visiting a patient at end-of-life. You should contact the relevant ward to discuss the process for applying for this exemption.

Unvaccinated Essential Visitors

If you know that your Essential Visitor is unvaccinated we would ask that you speak to your healthcare team when you next see them. 

To enter our hospitals unvaccinated Essential Visitors must:

  • Undertake a Rapid Antigen Test on arrival at the hospital OR take a Rapid Antigen Test before arriving and show proof of the test result via a dated photograph on arrival.
  • Complete the COVID screening questionnaire at entry and show the result at the hospital screening desk.
  • Wear a hospital supplied surgical mask at all times and follow all safety instructions. (Surgical masks are available at the hospital screening desk for unvaccinated visitors before each visit.)
  • Allow hospital staff to escort you through the hospital to your destination and again once you leave.
  • Not visit other patients or hospital common areas such as the cafeteria within the hospital.

Masks

Everyone must wear a mask whilst being on site at a WA public Hospital. If you have a mask exemption, proof of this must be shown upon arrival and you may be required to undertake a RAT or provide proof of a negative PCR test taken within the past 24 hours.

Staff will provide you with a surgical mask upon arrival and this must be worn at all times.

When disposing of the mask at the end of your visit, please remember to break the cords and place it in the bin.

Screening questions

For your visit to go ahead, you will need to answer a series of questions about your recent state of health and visits to any exposure sites.

These questions can be answered by scanning a QR code with your phone upon arrival at the hospital, or filling out a paper questionnaire. If you would like to see the questions before you arrive, please contact the hospital before visiting.

Permitted visitors from 12:01am Friday 29 April

Labour and Birth Suite

One essential visitor / support person can be with a woman during induction and or labour on the labour and birth suite and for a maximum of four hours post birth.

Following this the postnatal essential visitor can visit on the postnatal ward between the hours of 8am and 8pm.

 

Wards

Two standard visitors can visit our wards during the following times:

  • 10am to 12pm - two at the bedside (including the Essential Visitor if they are still here) at any one time - same two visitors during visiting times each day
  • 5pm to 7pm - two at the bedside (including the Essential Visitor if they are still here) at any one time - same two visitors during visiting times each day
  • seven days per week
  • Only two visitors at the bedside at any one time.
  • A maximum of two standard visitors and, if applicable, one Essential Visitor can visit a patient per day.

Your one Essential Visitor should be the same person for the duration of the patient stay.

An Essential Visitor can stay with a patient between 8am and 8pm.

 

Family Birth Centre

One essential visitor / support person can be with a woman during labour. If the woman is transferred to the ward, that person can stay for a maximum of four hours post-birth.  The postnatal essential visitor can then visit on the ward between the hours of 8am and 8pm.

 

Day Surgery

No visitors.

 

Theatre

Only an essential visitor may attend with a patient during a caesarean section. When the patient is transferred to the wards, the essential visitor may stay for a maximum of four hours and return again from 8am to 8pm during the postnatal woman’s remaining stay.

 

In an Emergency

When attending the Emergency Centre at KEMH or the Assessment Unit at KEMH or OPH for an emergency only an essential visitor / support person can attend with you. You will be asked to nominate that person upon arrival and they can stay with you for the duration of your time in the Emergency Centre. If a patient is transferred to the wards the essential visitor may stay for a maximum of four hours, and return again from 8am to 8pm during the postnatal woman’s remaining stay.

 

Outpatient clinics and imaging / diagnostic appointments

Patients must attend alone. Partner / support person can be on speaker phone or video call during appointment. This includes the Maternal Fetal Assessment Unit where a woman is admitted as an outpatient appointment for scheduled CTG monitoring or review.

 

Mother Baby Unit

Two standard visitors can visit during the hours of 10am to 12pm and 5pm to 7pm seven days a week. There is to be a maximum of two persons by the bedside at any one time.

 

Neonatal Intensive Care Unit

A maximum of one (1) designated essential parent / guardian can attend 24/7, and a second double vaccinated parent / guardian may visit between Standard Visiting Times (10am and 12pm and 5pm and 7pm). 

Requests outside of these visiting conditions indicating extenuating circumstances should be directed to your health care team.

Food, flower and other delivery people and non-essential contractors / suppliers are not permitted at this time.

Last Updated: 29/04/2022